Shipping policy

Thank you for shopping with PHABGIRL™! Please review our shipping information before placing your order.

ORDER PROCESSING 🎀

All PHABGIRL™ orders require up to 2 weeks for processing before they are shipped.

Processing time is separate from shipping time. Please allow the full processing period before expecting your tracking information.

SHIPPING & TRACKING 💌

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping times vary depending on your location and the shipping method selected at checkout.

SHIPPING DELAYS

PHABGIRL™ is not responsible for delays caused by the shipping carrier, weather, holidays, incorrect addresses, or circumstances outside of our control.

If your tracking information shows a delay, please allow the carrier time to complete delivery.

INCORRECT SHIPPING ADDRESS

Please make sure your shipping information is correct before completing your order.

If you entered an incorrect address, contact us as soon as possible. We cannot guarantee that an address can be changed once your order has entered processing or shipped.

LOST, STOLEN, OR DELIVERED PACKAGES

Once an order has been shipped, it is the responsibility of the shipping carrier to deliver the package.

If your tracking information shows “delivered” but you cannot locate your package, please check with household members, neighbors, and around your delivery location before contacting the carrier.

PHABGIRL™ may not be responsible for packages that are confirmed as delivered by the carrier.

INTERNATIONAL ORDERS 🌎

If international shipping is offered at checkout, customers are responsible for any applicable customs fees, duties, taxes, or other charges associated with their order.

NEED HELP? 💕

Have questions about your order or shipping? Send us a note through our Contact Us page and we'll be happy to assist.

Thank you for your patience and for shopping PHABGIRL™. 🎀